Privacy Policy

Updated July 24, 2024

The terms included here apply to the leadingbit.com website (“the Site”), operated by Leadingbit Solutions, LLC. Our Site may provide you with access to a variety of web pages, documents, software, services, images, graphics, audio, video, forums, discussion groups, blogs, and other content (“Content”).

By accessing or logging into the Site, you agree to these terms. Leadingbit may revise these terms at any time. Your continued use of the Site after any such revisions have been published constitutes your agreement to the revised terms. If you do not agree to these terms, do not use the Site.

Personal data collected when you access and use the Site will be processed by Leadingbit in accordance with the Leadingbit Privacy Statement. For more information on the types of personal data collected on the Site, how Leadingbit handles your personal data and other related topics, please see the Leadingbit Privacy Statement.

Table of Contents

The Categories of Personal Data We Collect

To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:

  • Contact information, including identifiers: Information used to communicate with you and verify your identity, such as first and last name, title, company name, email address, telephone number, and postal address;
  • Account and commercial information: Information that Leadingbit maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, information about your use of the product or service, information about your registration or participation in a class, exam, certification, training, webcast or other event, your preferred language and other preferences, credit and billing status and support inquiries;
  • Professional or employment-related information: Information contained in your job inquiries or applications, such as resume, cover letter, age, education, professional history and contact details;
  • Internet or other similar network activity: Information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time;
  • Location information: Information about your physical location, such as if you provide your postal address or based on your IP address if you visit a website; and
  • Inferences: Information drawn from the personal data collected above, such as what topics you may be interested in based on the areas of the website you visit or what products you may be interested in based on purchase records.

Leadingbit generally does not collect sensitive personal data, which is data such as your religious or philosophical beliefs, racial or ethnic origin, health or medical information (other than for the purpose of responding to an accommodation request for an event), genetic or biometric data, bank account information (other than for the purpose of processing your order) or other similar sensitive personal data as such term is defined under applicable law. If Leadingbit reasonably needs to collect any sensitive personal data from you, Leadingbit will obtain your consent for the collection of such personal data as may be required under applicable law.

Leadingbit and Third Party Content

When using the Site, you may be able to access or download certain Content provided by Leadingbit (“Leadingbit Content”), or Content provided by third parties (“Third Party Content”). All content is governed by the license that accompanies it. By using or downloading any Content, you agree to the applicable license. It is your responsibility to ensure you have proper permission for your use of any Content. If you are unclear as to what license applies to any Content, it is recommended that you ask the author.

The Site may contain (or you may be sent via the Sites or Services) links to other websites (“Third Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third Party Content”).

Such Third Party Websites and Third Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by Leadingbit, and we are not responsible for any Third Party Websites accessed through the Site or any Third Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third Party Websites or the Third Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third Party Websites or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Websites or to use or install any Third Party Content, you do so at your own risk, and you should be aware that these Terms of Service no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

The Site, including the design, layout, look and feel, and Leadingbit Content, is copyrighted by Leadingbit and its licensors. To the extent the Site, portions of the Site, or Leadingbit Content does not designate a license, Leadingbit hereby grants you a Creative Commons BY-NC_SA 4.0 International license to copy such material for your own personal or internal business purposes.

How We Use (Process) Your Personal Data

Leadingbit may use personal data we collect about you to:

  • Identify and Authenticate You. We use your personal data to verify your identity when you access and use our services and to ensure the security of your personal data. This includes your creation of an account that is associated with your personal data.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, password, preferred language and preferences. We process this information in order to comply with our contractual obligations to you. In other cases, it is in our legitimate business interests to be able to identify and authenticate you.
  • Fulfill Your Requests. If you request something from Leadingbit, such as a product or service, a call back, a newsletter subscription, or specific marketing or other materials, we use the personal data you provide to respond to your request. We or our representatives may also contact you as part of customer satisfaction surveys or for market research purposes. Where required by applicable law, we will obtain your consent before sending marketing messages.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you when responding to your requests. In other cases it is in our legitimate business interests to be able to provide customers and prospective customers with information, goods, or services they request.
  • Provide You with Information About Our Products, Services and Events. Leadingbit may use your personal data to notify you about product and service offerings as well as events that we believe may be of interest to you. Leadingbit also may use your personal data to respond directly to your requests for information, including registrations for newsletters or other specific requests.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries and location information and inferences. It is in our legitimate business interests to be able to provide customers, prospective customers, and the public with information about our products, services, and events.
  • Provide Support and Customer Service. We use your personal data to provide support for products or services you have obtained from us and answer other questions. In the course of providing technical support to you, we may sometimes have incidental access to data that you have provided to us or data that is located on your systems. This data may contain information about you, or your organization’s business, employees, customers, partners, or suppliers. This Privacy Statement does not govern our access to or handling of this information. The conditions regarding the handling and processing of that data is covered by the applicable agreement between you and Leadingbit, such as our Enterprise Agreement.
    • The personal data that may be collected and processed for this purpose includes: name, title, company name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you.
  • Process Your Job Application. When you apply for a position at Leadingbit, we use the personal data you provide for the purpose of assessing your application, considering you for future positions and carrying out human resources functions in accordance with applicable law. Leadingbit will disclose the personal data you supply during the application process to internal human resources professionals as well as professionals in our business functions who are participating in the application and interview process.
    • The personal data that may be collected, disclosed, and/or processed for this purpose includes: name, title, company name, email address, telephone number, postal address, your preferred language and other preferences, resume, cover letter, age, education, professional history and contact details. It is in our legitimate business interests to be able to review the qualifications of prospective employees and perform human resources functions with regard to our employees.
  • Enhance the Website Experience. When you use our websites and/or respond to our emails, we use the personal data you provide for the purpose of enhancing and customizing your experience on our websites and to deliver content and product and service offerings relevant to your interests, including targeted offers through our website, third-party sites or email (with your consent, where required by applicable law). We may also use this information to help us improve and further develop our websites, products and services.
    • The personal data that may be collected, disclosed and/or processed for this purpose includes: name, title, company name, email address, telephone number, postal address, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, location information, inferences, information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website, browser type and language, operating system, location, date and time. It is in our legitimate business interests to improve the Leadingbit websites, products and services and to enhance our users’ experience with the websites, products and services.
  • We do record session logs to allow us to maintain a secure site and investigate any site instabilities. All data is deleted after forty-five (45) days. Monthly reports are maintained to allow us to be aware of long-term website usage trends, but no personal data is included in these reports and all session log data is excluded.

 

If you are a natural person in the People’s Republic of China (PRC, for the purpose of this Privacy Statement only, excluding Hong Kong, Macau and Taiwan), you consent to the collection and processing of your personal information by providing that information when entering into or performing a contract with Leadingbit.

We will not use your personal data in a manner that is inconsistent with the purpose of its original collection, unless we have provided you additional notice and you have consented.

Leadingbit will retain your personal data for only as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements and for the establishment, exercise or defense of legal claims).

How We Disclose Your Personal Data

Leadingbit discloses personal data for the following business purposes:

  • Leadingbit may disclose personal data to business partners and service providers in order to support our business operations, such as (but not limited to) fulfilling your orders, following up on requests, providing support and assisting Leadingbit with sales, marketing and communication initiatives. These business partners and service providers include distributors, resellers, payment processors, financial service providers and institutions, materials production and shipping companies, postal or government authorities, market intelligence and consulting service providers, and information technology service providers. Business partners and service providers are required by contract to keep the information received on behalf of Leadingbit confidential and secure and not use it for any purpose other than the purpose for which it was provided to them.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
  • Leadingbit may disclose personal data as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of Leadingbit, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.
  • Leadingbit may disclose personal data in the context of a business transaction involving part or all of Leadingbit, such as a merger, acquisition, consolidation, or divestiture. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or the receipt of it from sellers. It is Leadingbit’s practice to seek appropriate protection for information in these types of transactions. Leadingbit will inform you of the name and the contact information of the receiver of your personal data. Following such a business transaction, you may contact the entity to which we transferred your personal data with any inquiries concerning the use of that information.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; professional or employment-related information; internet or other similar network activity; location information; and inferences.

Outside of the above circumstances, Leadingbit does not sell, share or disclose personal data.

Your Rights and Choices

In accordance with the laws of certain countries or states or the United States of America, you may have certain rights and choices regarding the personal data we collect and maintain about you, and how we communicate with you.

Where the EU General Data Protection Regulation 2016/679 (“GDPR”), the Brazilian General Data Protection Law (“LGPD”), the Personal Information Protection Law (“PIPL”) of the PRC, or similar legal requirements apply to the processing of your personal data (collectively, “Data Protection Laws”), especially when you access the website from a country in the European Economic Area (“EEA”), Brazil, or the PRC or in a jurisdiction with similar legal protections, you have the following rights, subject to some limitations, against Leadingbit for the website you are using:

  • The right to request information about our use of your personal data (e.g., the pieces and categories of personal data we have; the categories of sources, purposes for collection, the third parties to whom we have disclosed personal data, and personal data we have disclosed);
  • The right to review and access your personal data;
  • The right to rectify (correct, update or modify) the personal data we hold about you;
  • The right to erase (e.g., delete), de-identify, anonymize or block your personal data;
  • The right to restrict our use of your personal data;
  • The right to object to our use of, or certain types of disclosures of, your personal data;
  • The right to request the transfer of your personal data we hold about you to a third party;
  • The right to receive your personal data in a usable format and transmit it to a third party (also known as the right of data portability); and
  • The right to lodge a complaint with your local data protection authority.

If you would like to exercise any of these rights, please contact us at privacy@leadingbit.com. Please include the information detailed in the verification section below. 

Where the applicable Data Protection Laws apply, you also have the right to withdraw any consent you have given to uses of your personal data. If you wish to withdraw consent that you have previously provided to us, you may do so by contacting us at privacy@leadingbit.com. However, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Where the applicable Data Protection Laws do not apply, Leadingbit grants you the ability to access, modify, or update some of your personal data online at any time. You may log in and make changes to your information, such as your password, your contact information, your general preferences, and your personalization settings. However, note that changing or deleting information necessary for Leadingbit to assist with support, services, and purchases may result in a delay or interruption in processing your requests.

You will be given an opportunity to tell us whether you would like to receive information, special offers, and promotional materials by email from Leadingbit or our business partners when you create an account on one of our Sites, when you register for a service, when you provide us with your personal data, or when we send you a marketing email. Where required by applicable law, we will obtain adequate consent to provide you with these marketing materials. You also have the ability to opt out of receiving marketing emails from Leadingbit at any time without cost by clicking on the relevant link contained in our marketing emails. You can also exercise your rights and choices by contacting us as described below under “How to contact us.”

When you exercise your privacy rights, such as those conferred by the applicable Data Protection Laws, you have a right not to receive discriminatory treatment by Leadingbit for the exercise of such privacy rights.

Verification

Before responding to a request for information about your personal data, we must verify the request. Verification is important to protect your information and to help confirm that we are responding to a valid request and providing the response to the correct individual. To verify the request we initially ask for at least two (2) or three (3) identifiers, such as name, email address and location. If we have a need to request additional identifiers to reasonably verify your identity, we will contact you and request additional verification. The information we ask to verify your identity may depend on your relationship with us.

When you exercise your privacy rights under the applicable Data Protection Laws, you can designate an authorized agent or representative to make a request on your behalf by providing the authorized agent with written permission to do so and verifying your identity with us as part of the request, or by providing the authorized agent with Power of Attorney pursuant to applicable law (e.g., the California Probate code). We will ask the individual submitting the request to denote that they are an authorized agent or representative. When submitted by an authorized agent or representative, we ask the authorized agent or representative to provide name, email address and a description of the relationship with the individual who is the subject of the request and to certify that the representative has permission to submit the request, and may request proof of the consumer’s written permission.

Security

Leadingbit intends to protect your personal data. We have implemented appropriate physical, administrative and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure. For example, we encrypt certain personal data such as payment information when we transmit such information over the Internet. We also require that our business partners and service providers protect such information from unauthorized access, use and disclosure.

Leadingbit employs industry-standard security measures, including data encryption, secure server infrastructure, and regular security audits, to ensure the safety and integrity of user data. Our commitment is to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

In the event of a data breach that might jeopardize personal data, Leadingbit will promptly notify affected users and relevant authorities, as required by applicable laws. This notification will include details of the breach, potential implications, and measures taken to mitigate any adverse effects.

Social Media, Public Forums, and Links to Other Websites

Leadingbit may provide social media features that enable you to share information with your social networks and interact with Leadingbit on various social media websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media websites with which you interact to make sure you understand the information that may be collected, used, and shared by those websites.

Our websites may make chat rooms, forums, blogs, message boards, and/or news groups available to its users. Remember that your comments and posts become publicly available, and we urge you to exercise discretion when submitting such content.

Our websites may contain links to other websites. Leadingbit does not control and is not responsible for the information collected by websites that can be reached through links from our websites. If you have questions about the data collection procedures of linked websites, please contact the organizations that operate those websites directly.

Photo and Video Recordings

We may take photo and/or video recordings at functions, including trade fairs, exhibitions, and other events; or in public spaces where there is not a reasonable expectation of privacy. We will draw your attention to the recording activity as soon as possible, and at the latest before you enter the relevant area where recordings are being made, by providing informational notices and handouts. You always have the opportunity to object to an individual recording with the respective film team or photographer. This does not apply to overall shots in which the focus is on the presentation of the event or space; and not on the presentation of a single person.

Leadingbit Solutions, LLC will use the documentation to accompany communication measures in print, on the internet and/or social media, as well as for internal training and communication purposes. We process the data on the basis of our legitimate interests pursuant to Art. 6 (1) f GDPR.

Children's Online Privacy

Leadingbit’s products and services are not directed to children and Leadingbit does not knowingly collect online personal data from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal data to us, please contact us at privacy@leadingbit.com or as described below under “How to contact us.” Leadingbit will ensure their personal data is properly processed and disposed of with the consent of their parent or guardian.

Changes to This Privacy Statement

Leadingbit reserves the right to make corrections, changes or amendments to this Privacy Statement at any time. The revised Privacy Statement will be posted on this website. A notice will be posted on our homepage for 30 days whenever this Privacy Statement is changed in a material way, and the date of last update will be indicated at the top of the Privacy Statement. If you do not refuse the changes in writing within that notice period and you continue to use our Sites and Services, we consider that you have read and understand the Privacy Statement as changed, including with respect to personal data provided to us prior to the changes in the Privacy Statement. We encourage you to periodically review this Privacy Statement for any changes or updates. If you would like information related to the previous version of this Privacy Statement and/or a copy of the previous version, please contact us as described below under “How to contact us.”

How to Contact Us

We provided this information above in the “Your rights and choices” section, but remember that if you would like to exercise any of your privacy rights, please contact us at privacy@leadingbit.com.

If you have any questions about Leadingbit’s privacy practices or use of your personal data, please feel free to contact us at privacy@leadingbit.com. 

For a PDF version of the Privacy Statement, please click here.

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